Your account with Hectic Interweb Magic is now active. This is a temporary page created for your account. This page is named index.html. Do not forget to delete this file later (index.html), after you uploaded/published your own website files. This file resides within your public_html or www folder (these two are the same thing)
To obtain support simply login to your client area then click on Support Tickets menu to submit a support ticket.